Curando, Dentergem (BE)

How Curando opts for more freedom in a safe way 

In 2022, the Curando-group renovated a site in the heart of Dentergem: residential care center Mariaburcht. This new building covers 88 residential units and 10 short-stay rooms, so it can accommodate 98 residents.

Curando chose to install our AQURA platform, including a nurse call system with intercom, tag authentication and wireless personal alarms with room-accurate localisation. This solution provides personalised calls combined with room-level location tracking.

The result is maximum security, adapted to the care needs of each resident, and optimal freedom within the residential care home through the creation of personal life circles.

Greater peace of mind for care staff,
residents and relatives

Curando chose to equip staff and residents with an AQURA wristband including a wireless alarm button. It allows residents to make a personal call at any time. Their call, including their location, is transmitted in real-time to the care staff. So it’s also a solution for wandering detection and prevention.

If necessary, staff can request help via this button. The wireless push buttons, also known as AQURA tags, have the same design for care staff and residents, ensuring a non-stigmatising character. The tags are based on a personal profile that can be adapted wirelessly.


Increased efficiency via intercom

Curando installed intercom devices in each studio for the first time. "We want to increase efficiency and be anticipatory. Through the intercom system, after receiving a call, care staff can immediately call the resident to reassure him, and inform him that they have received the call well. In addition, they can inform him that they are occupied, but that they are coming. Or they can question the resident and find out if they can bring something to the room, for example a bottle of water."

How these solutions help

It makes care staff feel reassured

Integrating this wandering detection system, into the nurse call system, supports care staff and it gives them a sense of reassurance. The system allows residents to move freely through the care home, without staff having to worry that they will run away. If residents try to run away, the door will automatically lock and the care staff will be notified. The system ensures that a sense of security is maintained and that staff can provide care, more efficiently, without having to constantly supervise the users.

Residents are often inquiring parties

Residents who lived alone, often already know this solution. They wore it at home, in case something were to happen. The AQURA tag gives residents a safe feeling and often they ask to wear it again at the elderly care center. They can choose to wear the tag on their wrist or on their neck via a chain. This wireless system ensures that residents no longer depend on call systems in specific places for example on the wall or in the bathroom. They always carry the tag with them and can call for help at any time. This also offers great reassurance for family and informal care people. 

How do you experience the collaboration with Televic?

Director De Roo: "Very positive. The installation went smoothly. We received the necessary training during the introduction and together we tested the system several times. Televic also provided us with the necessary support and assistance during the past month. Meanwhile, we can blindly trust the system, which is a great comfort. Soon, at the request of the healthcare staff, we will even expand the functionalities."

Mrs Deroo, Director Curando Midden

How does this wandering detection and - prevention system works? 

Using created living circles, residents enjoy controlled freedom. Each resident wears a tag with unique rights linked to his or her profile. These specific settings allow the resident the freedom to walk around independently in certain personal safe zones within the building. On the other hand, a resident may not be allowed to enter or leave an area. If he then does approach a door, it is automatically closed or staff receive an alarm notification with the resident's name and exact, real-time location. In this way, staff can immediately act appropriately.

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